Many StrykeMedia products are made to order. Please allow time for production before your order ships.
Order Processing
Products may be produced by different fulfillment partners. Processing time varies by product, production location, order volume, and season. An order containing multiple items may be produced and shipped separately.
Shipping Estimates
Any delivery estimate shown on a product page or at checkout is an estimate, not a guaranteed delivery date. Carrier delays, severe weather, holidays, incorrect addresses, customs, and other events outside our control can affect delivery.
Tracking
When tracking is available, it will be sent using the contact information provided with the order. Tracking may take time to update after a shipping label is created.
Separate Packages
Items in the same order may arrive in separate packages and on different days because products can come from different production partners.
Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if you notice an error. Address changes cannot be guaranteed after an order enters production or ships. Additional shipping charges may apply when a package is returned because of an incomplete or incorrect address.
International Orders
When international shipping is available, the customer is responsible for any customs duties, import taxes, brokerage fees, or other charges required by the destination country.
Lost, Damaged, or Incorrect Orders
If an order appears lost, arrives damaged, or contains the wrong item, contact us promptly with your order number. For damage or incorrect items, include clear photos of the product, packaging, and shipping label. Keep all items and packaging until you receive instructions.
Contact
For shipping help, use our Contact page or email twhull72@gmail.com. Include your order number whenever possible.